ELINA PILATES® 3-in-1 Spine Corrector
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The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
Please review our shipping and return policy thoroughly before placing your order. You will be accepting and acknowledging agreement to the following upon placing your order.
The Pilates Machine offers premium Pilates apparatuses from some of the most well-respected manufactures in the industry. These first-rate machines will last a lifetime if cared for properly. Be sure to review the documentation from the manufacturer and follow exact maintenance and care instructions. If you give your Pilates equipment the love and attention it deserves, it will offer you the same for many years to come!
Each manufacturer offers their own warranty. Since each piece is custom made to order, none of the Pilates apparatuses sold on The Pilates Machine are returnable. Therefore, please take great care in reading the below guidelines in advance of accepting delivery and follow the proper protocols for receiving and reporting any shipping damages.
DIRECTIONS UPON DELIVERY
All of our Pilates equipment is shipped via FREIGHT CARRIER. Someone over the age of 18 must be home to sign for the package and take full responsibility for accepting the shipment.
We advise all of our customers to inspect the outside of their package very carefully before signing the delivery receipt. If there is any damage to your package, be sure to make note of it on the waybill prior to signing the order receipt.
IMPORTANT: ANY DAMAGE THAT IS NOT REPORTED ON THE WAYBILL WILL NOT BE COVERED BY THE MANUFACTURER
Be sure to open the box carefully and not use anything sharp like a knife or box cutter to open up the packaging. This could potentially damage delicately padded pieces on the equipment.
IN THE EVENT OF DAMAGES TO YOUR PRODUCT
DAMAGE TO YOUR PRODUCT MUST BE REPORTED TO US WITHIN 3 BUSINESS DAYS OF RECEIPT.
LARGE EQUIPMENT DELIVERIES
Large equipment is shipped by ground via freight carrier and carefully packed in a cardboard box and secured to a wooden skid.
Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. It is not necessary to assist the driver in removing the equipment from the truck. Please make sure that two people are available to assist with unpacking and carrying into the premises.
Please note that you are responsible for unpacking, installation and disposal of packaging materials.
Delivery prices quotes include one scheduled delivery attempt. If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and will be the responsibility of the consignee. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges. Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote will be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.
While this is our typical service level, each level can be customized to create a Home Delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians and are not qualified to assemble your new apparatus.
International and overseas shipments
The Pilates Machine shipping rates reflect shipment within the contiguous United States of America. We do ship to Hawaii and Alaska as well as Internationally but we will need to get a shipping quote to you based on your delivery address.
Also, please take note that local Customs & Duties Outside Canada & USA – Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the Buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which Buyer is receiving the goods.
For a custom shipping quote, please contact us.
RETURN POLICY
The Pilates Machine exclusively sells product from manufactures who produce their equipment with only the highest quality components and with the utmost care. As all products sold on The Pilates Machine are custom made to order, equipment may not be returned or exchanged for a refund.
That said, our manufacturers absolutely stand behind their product and will either repair or replace defective merchandise per their respective product warranties. Please be aware, however, that if they opt to either repair or replace your Pilates equipment, they may require your product be returned for inspection and analysis at their facility prior to sending a replacement.
By ordering from The Pilates Machine you are acknowledging and accepting our shipping and return policy.
QUESTIONS AND CONCERNS
If you have any questions regarding your product, please do not hesitate to reach out to us.
Warranty for Elina Pilates
The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.
This warranty applies to equipment:
- While equipment remains in the possession of original purchaser and proof of purchase is demonstrated
- If claims are made within the part-specific warranty period.
- If upgrades are made as required by the Company
This warranty shall be null and void if:
- All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed
- The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls
- An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public
- The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company
- Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.
At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.
Commercial Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).
At Home Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.
Steel or Wood Combo Chair
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wood Tower or Aluminum Tower
- Limited Lifetime Warranty on the components of the frame, and related welding.
- Ninety (90) Day Limited Warranty on upholstery.
- One (1) Year Limited Warranty on straps and spring clips.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on the components of the frame, and related welding
- Two (2) Year Limited Warranty on all other components
- Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wall Board
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Wall Unit
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Fabric & Upholstery on Equipment
- Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.
- This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric
Warranty for Peak Pilates
MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY
MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.
THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:
- REFORMERS
- TOTAL WORKOUT SYSTEM®
- CADILLACS
WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
- BARRELS
- CHAIRS
- WALL SYSTEMS
- PED-O-PUL
THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.
WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
- UPHOLSTERED PARTS
- ROPES
- STRAPS
- LOOPS
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.
TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.
MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DESCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICES THE CLAIMANT MAY HAVE.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an authorized retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
We Are Pilates Machines Experts.
We are pilates machines specialists. We are passionate about the products we sell,. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Pilates market. Our customers include Health club owners and practitioners or home owners and professionals who use pilates for their everyday fitness. Whether it's relieving stress, we know what it's like to work those long days, or just waking up stiff and tired. So we want to go the extra mile to find the pilates machine for you!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Pilates Machines inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- Affordable shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Every Pilates Machine comes 95% assembled with very little assembly required.
- We guarantee that our prices are the lowest online.
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Lowest Cost Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast low cost shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
Our Mission: "To Make Your Body Fit From Within"
At The Pilates Machine, our mission is to provide the best quality products at the best reasonable price. Pilates Machine have allowed therapists, massage practitioners, and Gym owners to help improve their services. We truly believe that people are our business. We believe Pilates Machine are revolutionizing the way people live their everyday life. With the increasing popularity of Pilates machines everybody's specific needs can be met.
We provide the following value-added benefits with every order:
WORRIED ABOUT PRICE?
We understand buying pilates machine is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@thepilatesmachine.com.
CONTACT US
You can call our customer support team from 9am-5pm EST Monday-Friday at (307)-461-9813.
You can chat live with our customer support team during business hours , 5 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@thepilatesmachine.com and we will reply within 1-2 hours during regular business hours.
You can write to us:
30 N. Gould Street Suite 5638
Sheridan, WY 82801
We hope you enjoy our Pilates Machine and equipment as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
Please review our shipping and return policy thoroughly before placing your order. You will be accepting and acknowledging agreement to the following upon placing your order.
The Pilates Machine offers premium Pilates apparatuses from some of the most well-respected manufactures in the industry. These first-rate machines will last a lifetime if cared for properly. Be sure to review the documentation from the manufacturer and follow exact maintenance and care instructions. If you give your Pilates equipment the love and attention it deserves, it will offer you the same for many years to come!
Each manufacturer offers their own warranty. Since each piece is custom made to order, none of the Pilates apparatuses sold on The Pilates Machine are returnable. Therefore, please take great care in reading the below guidelines in advance of accepting delivery and follow the proper protocols for receiving and reporting any shipping damages.
DIRECTIONS UPON DELIVERY
All of our Pilates equipment is shipped via FREIGHT CARRIER. Someone over the age of 18 must be home to sign for the package and take full responsibility for accepting the shipment.
We advise all of our customers to inspect the outside of their package very carefully before signing the delivery receipt. If there is any damage to your package, be sure to make note of it on the waybill prior to signing the order receipt.
IMPORTANT: ANY DAMAGE THAT IS NOT REPORTED ON THE WAYBILL WILL NOT BE COVERED BY THE MANUFACTURER
Be sure to open the box carefully and not use anything sharp like a knife or box cutter to open up the packaging. This could potentially damage delicately padded pieces on the equipment.
IN THE EVENT OF DAMAGES TO YOUR PRODUCT
DAMAGE TO YOUR PRODUCT MUST BE REPORTED TO US WITHIN 3 BUSINESS DAYS OF RECEIPT.
LARGE EQUIPMENT DELIVERIES
Large equipment is shipped by ground via freight carrier and carefully packed in a cardboard box and secured to a wooden skid.
Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. It is not necessary to assist the driver in removing the equipment from the truck. Please make sure that two people are available to assist with unpacking and carrying into the premises.
Please note that you are responsible for unpacking, installation and disposal of packaging materials.
Delivery prices quotes include one scheduled delivery attempt. If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and will be the responsibility of the consignee. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges. Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote will be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.
While this is our typical service level, each level can be customized to create a Home Delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians and are not qualified to assemble your new apparatus.
International and overseas shipments
The Pilates Machine shipping rates reflect shipment within the contiguous United States of America. We do ship to Hawaii and Alaska as well as Internationally but we will need to get a shipping quote to you based on your delivery address.
Also, please take note that local Customs & Duties Outside Canada & USA – Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the Buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which Buyer is receiving the goods.
For a custom shipping quote, please contact us.
RETURN POLICY
The Pilates Machine exclusively sells product from manufactures who produce their equipment with only the highest quality components and with the utmost care. As all products sold on The Pilates Machine are custom made to order, equipment may not be returned or exchanged for a refund.
That said, our manufacturers absolutely stand behind their product and will either repair or replace defective merchandise per their respective product warranties. Please be aware, however, that if they opt to either repair or replace your Pilates equipment, they may require your product be returned for inspection and analysis at their facility prior to sending a replacement.
By ordering from The Pilates Machine you are acknowledging and accepting our shipping and return policy.
QUESTIONS AND CONCERNS
If you have any questions regarding your product, please do not hesitate to reach out to us.
Warranty for Elina Pilates
The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.
This warranty applies to equipment:
- While equipment remains in the possession of original purchaser and proof of purchase is demonstrated
- If claims are made within the part-specific warranty period.
- If upgrades are made as required by the Company
This warranty shall be null and void if:
- All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed
- The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls
- An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public
- The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company
- Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.
At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.
Commercial Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).
At Home Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.
Steel or Wood Combo Chair
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wood Tower or Aluminum Tower
- Limited Lifetime Warranty on the components of the frame, and related welding.
- Ninety (90) Day Limited Warranty on upholstery.
- One (1) Year Limited Warranty on straps and spring clips.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on the components of the frame, and related welding
- Two (2) Year Limited Warranty on all other components
- Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wall Board
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Wall Unit
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Fabric & Upholstery on Equipment
- Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.
- This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric
Warranty for Peak Pilates
MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY
MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.
THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:
- REFORMERS
- TOTAL WORKOUT SYSTEM®
- CADILLACS
WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
- BARRELS
- CHAIRS
- WALL SYSTEMS
- PED-O-PUL
THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.
WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
- UPHOLSTERED PARTS
- ROPES
- STRAPS
- LOOPS
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.
TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.
MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DESCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICES THE CLAIMANT MAY HAVE.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an authorized retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
We Are Pilates Machines Experts.
We are pilates machines specialists. We are passionate about the products we sell,. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Pilates market. Our customers include Health club owners and practitioners or home owners and professionals who use pilates for their everyday fitness. Whether it's relieving stress, we know what it's like to work those long days, or just waking up stiff and tired. So we want to go the extra mile to find the pilates machine for you!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Pilates Machines inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- Affordable shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Every Pilates Machine comes 95% assembled with very little assembly required.
- We guarantee that our prices are the lowest online.
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Lowest Cost Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast low cost shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
Our Mission: "To Make Your Body Fit From Within"
At The Pilates Machine, our mission is to provide the best quality products at the best reasonable price. Pilates Machine have allowed therapists, massage practitioners, and Gym owners to help improve their services. We truly believe that people are our business. We believe Pilates Machine are revolutionizing the way people live their everyday life. With the increasing popularity of Pilates machines everybody's specific needs can be met.
We provide the following value-added benefits with every order:
WORRIED ABOUT PRICE?
We understand buying pilates machine is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@thepilatesmachine.com.
CONTACT US
You can call our customer support team from 9am-5pm EST Monday-Friday at (307)-461-9813.
You can chat live with our customer support team during business hours , 5 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@thepilatesmachine.com and we will reply within 1-2 hours during regular business hours.
You can write to us:
30 N. Gould Street Suite 5638
Sheridan, WY 82801
We hope you enjoy our Pilates Machine and equipment as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
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