ELINA PILATES® 3-in-1 Spine Corrector
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The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
ThePilatesMachine.com is committed to providing the best customer service in the Pilates industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Deliveries
We always do our best to ensure fast processing and delivery of all orders.
All orders that are shipped via freight carriers require the customer to schedule a delivery appointment.
Once your package arrives at your local station, the freight carrier will call the phone number provided with the order to schedule a delivery appointment.
It is the customers’ responsibility to schedule the delivery appointment with the carrier.
The carrier will provide their available slots for delivery and you can choose an available date and time.
We highly recommend that you keep track of your delivery and be proactive by calling the carrier to schedule the delivery appointment.
Delivery appointments are not a guarantee and are subject to change by the carrier due to different reasons.
We understand this is an inconvenient situation, however, cancellations due to this reason are not acceptable. Freight delays and package losses can happen with any freight carrier from any company across any state and unfortunately, our company doesn’t have control over it.
You agree to allow the freight company to rectify the issue and deliver your package when possible.
If you wish to cancel the order due to freight delay/losses/issues without giving the freight carrier time to rectify the issue and deliver your package, it will be considered as a regular cancellation request and you will be responsible for the shipping costs and paying restocking fees.
An adult over the age of 18 must be present at the time of delivery to receive the shipment, and sign the Bill of Lading.
How To Receive Your Order?
All orders placed on our website are subjected to our shipping & receiving guidelines. Those guidelines can be found on this page, on every product page, and will also be emailed to you once your order has shipped.
Please read this carefully. If you do not report product damage according to the proper protocol you waive your liability to file shipping insurance claims and our company will not be responsible for damages or filing concealed damage.
If your product is damaged in transit, as long as you follow our receiving instructions we will be able to send out the replacement parts immediately.
Here's how to properly receive your shipment:
BOX COUNT
Inspect all boxes and make sure you have the exact number of boxes included with this order. Check the bill of lading from the delivery company to make sure you have all your boxes. Report any missing boxes to the driver and NOTE THAT ON THE BILL OF LADING. Get it in writing!
CHECK FOR DAMAGE
Next, inspect all the boxes for anything that looks like damage. A punctured or smashed box, open it and make sure that there is no damage. In the event of damage, you must report it to the driver and NOTE THAT ON THE BILL OF LADING. If you do not note the damage on the bill of lading you are confirming that you received the goods in a new condition and you release our company and the shipping company from any liability on the shipment.
To be clear – if you sign the bill of lading without notes, you cannot claim damage afterward. Our company is not responsible for shipping damage discovered after signing the bill of lading without notes. It will be the customer’s responsibility to pay for any replacement parts. Manufacturer defects are not the same as concealed damage and will be covered under the product(s) warranty.
Please ensure that if there are no obvious signs of damage and you are going to sign for the pallet to receive the shipment, include the words “SUBJECTED TO FURTHER INSPECTION FOR CONCEALED DAMAGE” with your signature on the Bill of Lading.
Doing so will make sure you will be covered in case of damage inside the boxes. Signing the Bill of Lading without adding any notes, means that you accepted the shipment and agreed that the products are in a good condition, and you will not be covered for any damage.
OUR COMPANY IS NOT RESPONSIBLE FOR CONCEALED DAMAGE AS A RESULT OF NOT INSPECTING THE ORDER DURING DELIVERY.
Please, for the sanity of all parties involved, follow our shipping receiving instructions to ensure the smooth delivery of your products.
Your satisfaction is our top priority, and we always want to make sure you are happy with your order.
Please note that not all manufacturers accept returns and not all products are returnable.
Please check the product(s) information carefully before placing the order.
Non-Returnable item(s)
- Equipment - all large equipment such as, reformers, cadillac/trapeze tables, chairs, barrels, microformers, megaformers
- Custom/made-to-order products
- Sale items purchase at a reduced price
- Springs, loops, hands and feet straps, fuzzies, handles and vinyl covers are non-returnable
Non-returnable items are still covered by the manufacturer’s warranty and the manufacturer will repair or replace defective parts according to each product warranty.
If the item(s) ships via freight carrier, it will be covered with insurance for any damage that might occur during shipment.
As long as you follow our shipping & receiving policy, we will be able to process a replacement at no cost as soon as possible.
How to return a returnable product(s):
- All returnable items must be returned within 30 days of placing the order.
- To be eligible for a return, your item(s) must be in the original packaging, unused, and in the same condition that you received it. Otherwise, a refund can’t be issued.
- It’s the customer’s responsibility to pay for the return shipping on any item(s) that is not damaged.
- All returns are subjected to a 20% restocking fee, and a 3% processing fee on credit card transactions that will be deducted from your refund.
- When shipping back your item(s) you must use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item(s).
RETURN PROCEDURE
- All return request must be submitted in writing and sent to support@thepliatesmachine.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ThePilatesMachine.COM
CANCELLATIONS
Most of our items ship directly from our suppliers or the manufacturer warehouses, and we are prepared for fast shipping after your order is placed. Therefore, items can only be canceled within 1 hour after placement with no guarantees.
It’s important to contact us as soon as possible when trying to cancel an order.
In the cancellation request, please include your order number, contact information and the name of your product(s), and we will do our best to cancel your order.
If your order wasn’t processed/shipped yet and can be canceled, you will receive a cancellation confirmation email, and we will void the transaction so you won't be charged. If we already charged your card, we will issue a full refund back to your original method of payment.
If the item(s) is already processed or shipped and can’t be canceled, you will have the option to refuse the delivery or return your order once delivered (returnable products only).
Such a return is subjected to a return shipping fee, restocking fee, and 3% processing fee on credit card transactions, which will be deducted from your refund.
The refund will be processed once the item has been received at the warehouse and inspected.
DAMAGED MERCHANDISE
If you find any damage when inspecting the package(s):
- Note the damage to the driver and make sure you have it in writing on the Bill of Lading and delivery paperwork. Take clear pictures/video of all boxes, the damage, and the Bill of Lading, and email it to us.
- Call us immediately, we will make sure your replacement pieces will ship as soon as possible.
- DO NOT accept the damaged box, send it back with the driver. Please keep the boxes which are in good condition.
- Any damage must be reported within five calendar days of the delivery date, due to carrier insurance regulations and rules. Any damage report outside of this time frame is subjected to refusal.
- If the damage is cosmetic only, we reserve the right to repair the product/part as new with a new part or professional assistance.
If we processed an insurance claim for damage with the carrier/manufacturer, we will be able to process refunds/replacements without waiting for the claim decision (which can take some time).
When processing an insurance claim for damage, you agree to hold onto the damaged item(s) and the original box/carton the item(s) came in until the claim is closed with a final decision.
Refusal to warehouse the damaged item(s) and the original box/carton, means that we won’t be able to process the insurance claim and/or process refunds/replacements.
This is a required procedure with all shipping carriers when processing insurance claims.
Warranty for Elina Pilates
The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.
This warranty applies to equipment:
- While equipment remains in the possession of original purchaser and proof of purchase is demonstrated
- If claims are made within the part-specific warranty period.
- If upgrades are made as required by the Company
This warranty shall be null and void if:
- All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed
- The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls
- An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public
- The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company
- Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.
At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.
Commercial Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).
At Home Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.
Steel or Wood Combo Chair
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wood Tower or Aluminum Tower
- Limited Lifetime Warranty on the components of the frame, and related welding.
- Ninety (90) Day Limited Warranty on upholstery.
- One (1) Year Limited Warranty on straps and spring clips.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on the components of the frame, and related welding
- Two (2) Year Limited Warranty on all other components
- Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wall Board
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Wall Unit
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Fabric & Upholstery on Equipment
- Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.
- This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric
Warranty for Peak Pilates
MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY
MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.
THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:
- REFORMERS
- TOTAL WORKOUT SYSTEM®
- CADILLACS
WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
- BARRELS
- CHAIRS
- WALL SYSTEMS
- PED-O-PUL
THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.
WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
- UPHOLSTERED PARTS
- ROPES
- STRAPS
- LOOPS
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.
TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.
MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DESCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICES THE CLAIMANT MAY HAVE.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an authorized retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
We Are Pilates Machines Experts.
We are pilates machines specialists. We are passionate about the products we sell,. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Pilates market. Our customers include Health club owners and practitioners or home owners and professionals who use pilates for their everyday fitness. Whether it's relieving stress, we know what it's like to work those long days, or just waking up stiff and tired. So we want to go the extra mile to find the pilates machine for you!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Pilates Machines inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- Affordable shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Every Pilates Machine comes 95% assembled with very little assembly required.
- We guarantee that our prices are the lowest online.
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Lowest Cost Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast low cost shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
Our Mission: "To Make Your Body Fit From Within"
At The Pilates Machine, our mission is to provide the best quality products at the best reasonable price. Pilates Machine have allowed therapists, massage practitioners, and Gym owners to help improve their services. We truly believe that people are our business. We believe Pilates Machine are revolutionizing the way people live their everyday life. With the increasing popularity of Pilates machines everybody's specific needs can be met.
We provide the following value-added benefits with every order:
WORRIED ABOUT PRICE?
We understand buying pilates machine is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@thepilatesmachine.com.
CONTACT US
You can call our customer support team from 9am-5pm EST Monday-Friday at (307)-461-9813.
You can chat live with our customer support team during business hours , 5 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@thepilatesmachine.com and we will reply within 1-2 hours during regular business hours.
You can write to us:
30 N. Gould Street Suite 5638
Sheridan, WY 82801
We hope you enjoy our Pilates Machine and equipment as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
The ELINA PILATES® Spine Corrector provides three (3) different arc sizes, together with the Spine Corrector base.
Simply, choose which of the three arc sizes you require, then insert it into the Spine Corrector base to achieve either a low, mid or high arc.
Enables the user to stretch and strengthen the abdominals and back. Additionally, a multitude of exercises can be performed to stabilize, stretch and strengthen the shoulders, hip flexors, pelvic-lumbar region, hip abductors, and hamstrings.
Note: This item has a shipping cost of $112 due to its heavy size.
DETAILS
- Aluminum handles.
- Barrel covered with a new synthetic leather product developed specifically for Pilates equipment.
- Very durable anti-slip material.
- EVA high-density filling.
- Very comfortable. Ideal for Pilates.
- Standard color: black.
- Available in custom colors.
- Complies with environmental regulations.
SPECS
| Barrel length | 29 in | 74 cm |
| Barrel width | 19 in | 48 cm |
| Barrel height | 9.5 - 11 - 12.6 in | 24 - 28 - 32 cm |
ThePilatesMachine.com is committed to providing the best customer service in the Pilates industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Deliveries
We always do our best to ensure fast processing and delivery of all orders.
All orders that are shipped via freight carriers require the customer to schedule a delivery appointment.
Once your package arrives at your local station, the freight carrier will call the phone number provided with the order to schedule a delivery appointment.
It is the customers’ responsibility to schedule the delivery appointment with the carrier.
The carrier will provide their available slots for delivery and you can choose an available date and time.
We highly recommend that you keep track of your delivery and be proactive by calling the carrier to schedule the delivery appointment.
Delivery appointments are not a guarantee and are subject to change by the carrier due to different reasons.
We understand this is an inconvenient situation, however, cancellations due to this reason are not acceptable. Freight delays and package losses can happen with any freight carrier from any company across any state and unfortunately, our company doesn’t have control over it.
You agree to allow the freight company to rectify the issue and deliver your package when possible.
If you wish to cancel the order due to freight delay/losses/issues without giving the freight carrier time to rectify the issue and deliver your package, it will be considered as a regular cancellation request and you will be responsible for the shipping costs and paying restocking fees.
An adult over the age of 18 must be present at the time of delivery to receive the shipment, and sign the Bill of Lading.
How To Receive Your Order?
All orders placed on our website are subjected to our shipping & receiving guidelines. Those guidelines can be found on this page, on every product page, and will also be emailed to you once your order has shipped.
Please read this carefully. If you do not report product damage according to the proper protocol you waive your liability to file shipping insurance claims and our company will not be responsible for damages or filing concealed damage.
If your product is damaged in transit, as long as you follow our receiving instructions we will be able to send out the replacement parts immediately.
Here's how to properly receive your shipment:
BOX COUNT
Inspect all boxes and make sure you have the exact number of boxes included with this order. Check the bill of lading from the delivery company to make sure you have all your boxes. Report any missing boxes to the driver and NOTE THAT ON THE BILL OF LADING. Get it in writing!
CHECK FOR DAMAGE
Next, inspect all the boxes for anything that looks like damage. A punctured or smashed box, open it and make sure that there is no damage. In the event of damage, you must report it to the driver and NOTE THAT ON THE BILL OF LADING. If you do not note the damage on the bill of lading you are confirming that you received the goods in a new condition and you release our company and the shipping company from any liability on the shipment.
To be clear – if you sign the bill of lading without notes, you cannot claim damage afterward. Our company is not responsible for shipping damage discovered after signing the bill of lading without notes. It will be the customer’s responsibility to pay for any replacement parts. Manufacturer defects are not the same as concealed damage and will be covered under the product(s) warranty.
Please ensure that if there are no obvious signs of damage and you are going to sign for the pallet to receive the shipment, include the words “SUBJECTED TO FURTHER INSPECTION FOR CONCEALED DAMAGE” with your signature on the Bill of Lading.
Doing so will make sure you will be covered in case of damage inside the boxes. Signing the Bill of Lading without adding any notes, means that you accepted the shipment and agreed that the products are in a good condition, and you will not be covered for any damage.
OUR COMPANY IS NOT RESPONSIBLE FOR CONCEALED DAMAGE AS A RESULT OF NOT INSPECTING THE ORDER DURING DELIVERY.
Please, for the sanity of all parties involved, follow our shipping receiving instructions to ensure the smooth delivery of your products.
Your satisfaction is our top priority, and we always want to make sure you are happy with your order.
Please note that not all manufacturers accept returns and not all products are returnable.
Please check the product(s) information carefully before placing the order.
Non-Returnable item(s)
- Equipment - all large equipment such as, reformers, cadillac/trapeze tables, chairs, barrels, microformers, megaformers
- Custom/made-to-order products
- Sale items purchase at a reduced price
- Springs, loops, hands and feet straps, fuzzies, handles and vinyl covers are non-returnable
Non-returnable items are still covered by the manufacturer’s warranty and the manufacturer will repair or replace defective parts according to each product warranty.
If the item(s) ships via freight carrier, it will be covered with insurance for any damage that might occur during shipment.
As long as you follow our shipping & receiving policy, we will be able to process a replacement at no cost as soon as possible.
How to return a returnable product(s):
- All returnable items must be returned within 30 days of placing the order.
- To be eligible for a return, your item(s) must be in the original packaging, unused, and in the same condition that you received it. Otherwise, a refund can’t be issued.
- It’s the customer’s responsibility to pay for the return shipping on any item(s) that is not damaged.
- All returns are subjected to a 20% restocking fee, and a 3% processing fee on credit card transactions that will be deducted from your refund.
- When shipping back your item(s) you must use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item(s).
RETURN PROCEDURE
- All return request must be submitted in writing and sent to support@thepliatesmachine.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ThePilatesMachine.COM
CANCELLATIONS
Most of our items ship directly from our suppliers or the manufacturer warehouses, and we are prepared for fast shipping after your order is placed. Therefore, items can only be canceled within 1 hour after placement with no guarantees.
It’s important to contact us as soon as possible when trying to cancel an order.
In the cancellation request, please include your order number, contact information and the name of your product(s), and we will do our best to cancel your order.
If your order wasn’t processed/shipped yet and can be canceled, you will receive a cancellation confirmation email, and we will void the transaction so you won't be charged. If we already charged your card, we will issue a full refund back to your original method of payment.
If the item(s) is already processed or shipped and can’t be canceled, you will have the option to refuse the delivery or return your order once delivered (returnable products only).
Such a return is subjected to a return shipping fee, restocking fee, and 3% processing fee on credit card transactions, which will be deducted from your refund.
The refund will be processed once the item has been received at the warehouse and inspected.
DAMAGED MERCHANDISE
If you find any damage when inspecting the package(s):
- Note the damage to the driver and make sure you have it in writing on the Bill of Lading and delivery paperwork. Take clear pictures/video of all boxes, the damage, and the Bill of Lading, and email it to us.
- Call us immediately, we will make sure your replacement pieces will ship as soon as possible.
- DO NOT accept the damaged box, send it back with the driver. Please keep the boxes which are in good condition.
- Any damage must be reported within five calendar days of the delivery date, due to carrier insurance regulations and rules. Any damage report outside of this time frame is subjected to refusal.
- If the damage is cosmetic only, we reserve the right to repair the product/part as new with a new part or professional assistance.
If we processed an insurance claim for damage with the carrier/manufacturer, we will be able to process refunds/replacements without waiting for the claim decision (which can take some time).
When processing an insurance claim for damage, you agree to hold onto the damaged item(s) and the original box/carton the item(s) came in until the claim is closed with a final decision.
Refusal to warehouse the damaged item(s) and the original box/carton, means that we won’t be able to process the insurance claim and/or process refunds/replacements.
This is a required procedure with all shipping carriers when processing insurance claims.
Warranty for Elina Pilates
The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.
This warranty applies to equipment:
- While equipment remains in the possession of original purchaser and proof of purchase is demonstrated
- If claims are made within the part-specific warranty period.
- If upgrades are made as required by the Company
This warranty shall be null and void if:
- All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed
- The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls
- An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public
- The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company
- Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.
At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.
Commercial Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).
At Home Reformers
Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.
Steel or Wood Combo Chair
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on metal frame and related welding.
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wood Tower or Aluminum Tower
- Limited Lifetime Warranty on the components of the frame, and related welding.
- Ninety (90) Day Limited Warranty on upholstery.
- One (1) Year Limited Warranty on straps and spring clips.
- Two (2) Year Limited Warranty on all other components.
Ladder Barrel
- Limited Lifetime Warranty on the components of the frame, and related welding
- Two (2) Year Limited Warranty on all other components
- Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc
- Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
- Two (2) Year Limited Warranty on all other components.
Wall Board
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Wall Unit
- One (1) Year Limited Warranty on straps, and spring clips.
- Two (2) Year Limited Warranty on all other components.
Fabric & Upholstery on Equipment
- Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.
- This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric
Warranty for Peak Pilates
MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY
MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.
THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:
- REFORMERS
- TOTAL WORKOUT SYSTEM®
- CADILLACS
WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
- BARRELS
- CHAIRS
- WALL SYSTEMS
- PED-O-PUL
THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.
WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
- UPHOLSTERED PARTS
- ROPES
- STRAPS
- LOOPS
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.
TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.
MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DESCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICES THE CLAIMANT MAY HAVE.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an authorized retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
We Are Pilates Machines Experts.
We are pilates machines specialists. We are passionate about the products we sell,. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Pilates market. Our customers include Health club owners and practitioners or home owners and professionals who use pilates for their everyday fitness. Whether it's relieving stress, we know what it's like to work those long days, or just waking up stiff and tired. So we want to go the extra mile to find the pilates machine for you!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Pilates Machines inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- Affordable shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Every Pilates Machine comes 95% assembled with very little assembly required.
- We guarantee that our prices are the lowest online.
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Lowest Cost Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast low cost shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
Our Mission: "To Make Your Body Fit From Within"
At The Pilates Machine, our mission is to provide the best quality products at the best reasonable price. Pilates Machine have allowed therapists, massage practitioners, and Gym owners to help improve their services. We truly believe that people are our business. We believe Pilates Machine are revolutionizing the way people live their everyday life. With the increasing popularity of Pilates machines everybody's specific needs can be met.
We provide the following value-added benefits with every order:
WORRIED ABOUT PRICE?
We understand buying pilates machine is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@thepilatesmachine.com.
CONTACT US
You can call our customer support team from 9am-5pm EST Monday-Friday at (307)-461-9813.
You can chat live with our customer support team during business hours , 5 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@thepilatesmachine.com and we will reply within 1-2 hours during regular business hours.
You can write to us:
30 N. Gould Street Suite 5638
Sheridan, WY 82801
We hope you enjoy our Pilates Machine and equipment as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
ELINA PILATES® 3-in-1 Spine Corrector
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