Satisfaction Guarantee
In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order."
Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason, you are unsatisfied with your order, please let our customer service reps know by email or phone, and we will do everything in our ability to ensure you are taken care of.
If you need to contact us, please email support@chairshopdirect.com or call (800) 555-555.
Let customers speak for us
Delivery was great! I needed muscle to get it to my basement (thanks brother-in-law) but set up was super easy, only about an hour.
Great machine, gift for my wife. She loves it says it’s as good as the one she used in the commercial studio. Can not go wrong buying this machine. Very heavy so you will need help to move 3 people minimum. Took longer to get than originally quoted. Should give more updates on order fulfillment!!!
I've tried them all in different studios, read all the specs, and compared prices and quality. Elina Pilates is the winner. A studio quality equipment I can use at home. The Elite Wood Reformer with Tower comes with everything you'll need, and it's easy to assemble. Don't hesitate, this is the best investment you can make.
I love my new Elina Pilates. Worth the money!
