Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item(s) is available for immediate shipment, we will process the charges and submit the order for shipment. If your item(s) is on backorder or out of stock, we will reach out to you via email and void the pre-authorization in case you don’t want to keep your order until the item(s) become available.

It is a customer's responsibility to review the order confirmation email carefully and ensure the products, sizes, colors, and other options chosen are correct.

Before placing the order, it is the customer’s responsibility to check that the item(s) can fit the desired space and travel through doors, corridors, and staircases in its packaging. Any returns as a result of sizing issues will be the customer’s responsibility (returnable products only)..