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Private Pilates Raised Mat

Private Pilates Raised Mat

Regular price
$2,359.00
Regular price
$2,830.00
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$2,359.00
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Private Pilates Raised Mat

Vendor: Private Pilates

Private Pilates Raised Mat

$2,359.00

Vendor: Private Pilates

Private Pilates Raised Mat

$2,359.00
Description
Description
Warranty
120% Price Match
Shipping
Returns

The Private Pilates Raised Mat is designed for group sessions. Easy to follow all clients and aesthetic appearance at studios.

Private Pilates Raised Mat Features and Specifications

  • Anti-bacterial leather cover and orthopedic cushioning mat
  • Beech wood is used to last
  • Wooden frame is polished with anti-toxin, water proof and environmentally friendly material.

 

All-Sales-Final Policy

Other than as set forth in our warranty set forth below, all sales are final and we don't refund purchases or accept return of equipment. Any fitness equipment and/or accessories which are returned as damaged will be inspected to determine whether damage was manufacture or shipping related, or otherwise are the by-product of user abuse, in which case, Maximum Fitness, Inc. reserves its right not to refund at its sole discretion.

EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT OR THE RELATED AGREEMENTS, NEITHER PARTY MAKES ANY OTHER REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTE, OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED OR STATUTORY WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

For a period of one year following customers’ receipt of the machine, Maximum Fitness, Inc. will repair or replace, at their discretion, any items found to be defective. All warranty coverage will extend only if the Machine is used solely for and in conjunction with the Lagree Fitness Training Method. The warranty is void if the training is modified and/or mixed with any other type of training. All warranty repairs or replacements will be coordinated through Maximum Fitness, Inc.

This warranty coverage is limited to manufacturing defects and does not provide remedy for any defect or damage resulting from normal wear and tear (which includes, but is not limited to ripping, tearing, fraying, staining from liquids such as water, sweat or damp towels, rust, paint chipping or dulling, plastic cracking or breaking), misuse, negligence, improper assembly or installation, or any damage incurred during shipping or delivery. No warranty coverage or service will be provided for any machines not authorized for use by Lagree Fitness, Inc.

The warranty does not cover the accessories which are purchased separately.

Conditions which void the Warranty:

1) Storage which is not authorized by Maximum Fitness.

2) Improper use of the equipment

 

MAD DOGG ATHLETICS, INC. LIMITED STUDIO LINE WARRANTY

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:

  • REFORMERS
  • TOTAL WORKOUT SYSTEM®
  • CADILLACS

WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:
  • BARRELS
  • CHAIRS
  • WALL SYSTEMS
  • PED-O-PUL
THE PILATESSTICK®, ALL SPRINGS, AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.

WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:
  • UPHOLSTERED PARTS
  • ROPES
  • STRAPS
  • LOOPS
LIMITATIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE STUDIO LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

MAD DOGG ATHLETICS, INC. LIMITED METAL LINE WARRANTY

Peak PilateSystem®:

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THIS PRODUCT CARRIES A FIVE-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS, RAILS AND TOWER EXTRUSIONS, EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, AND STRAPS, ARE COVERED BY A TWO-YEAR LIMITED WARRANTY EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, AND STRAPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. THIS WARRANTY REFERS TO THE PEAK PILATESYSTEM REFORMER AND DELUXE MODELS AND COVERS MATERIAL ONLY.

LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE PPS LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

MVe® Fitness Chair:

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY AND FOOT PEDAL FOAM AND COVER, ARE COVERED BY A ONE YEAR LIMITED WARRANTY EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY AND THE FOOT PEDAL FOAM AND COVER ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS EFFECTIVE AS OF THE INVOICE DATE OF THE ORIGINAL PURCHASE. THIS WARRANTY REFERS TO THE PEAK PILATES MVE FITNESS CHAIR AND COVERS MATERIALS ONLY.

LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE MVE LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

MVe® Reformer and MVe®+Tower System:

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE COVERED BY A ONE-YEAR LIMITED WARRANTY. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS. THIS WARRANTY REFERS TO THE PEAK PILATES MVE REFORMER AND MVE+TOWER SYSTEM AND COVERS MATERIALS ONLY.

LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE MVE LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.

fit Reformer:

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THIS PRODUCT CARRIES A TWO-YEAR LIMITED WARRANTY ON THE FRAME STRUCTURAL COMPONENTS. ALL OTHER COMPONENTS, WITH THE EXCEPTION OF THE UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE COVERED BY A ONE-YEAR LIMITED WARRANTY. IF A FAILURE DUE TO WORKMANSHIP AND/OR MATERIALS OCCURS, WE WILL, AT OUR DISCRETION, REPAIR OR REPLACE THE DEFECTIVE COMPONENTS. UPHOLSTERY, ROPES, FOOT STRAP, AND DOUBLE LOOPS ARE WARRANTED AGAINST DEFECTS IN WORKMANSHIP AND/OR MATERIALS FOR 60 DAYS. THIS WARRANTY REFERS TO THE PEAK PILATES FIT REFORMER AND COVERS MATERIALS ONLY.

LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCTIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE FIT LINE OF EQUIPMENT, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT 800.847.7746. PROOF OF PURCHASE MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHNICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DISCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE CLAIMANT MAY HAVE.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. WARRANTIES OUTSIDE OF THE US MAY VARY.
 

The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

This warranty applies to equipment:

While equipment remains in the possession of the original purchaser and proof of purchase is demonstrated

If claims are made within the part-specific warranty period.

If upgrades are made as required by the Company

This warranty shall be null and void if:

All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

The equipment is used for any other purpose other than as intended or is stored or used outdoors, or in environments without adequate climate/humidity controls

An At-Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

Commercial Reformers

Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

At Home Reformers

Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

Steel or Wood Combo Chair

Limited Lifetime Warranty on metal frame and related welding.
Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
Two (2) Year Limited Warranty on all other components.

Ladder Barrel

Limited Lifetime Warranty on metal frame and related welding.
Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
Two (2) Year Limited Warranty on all other components.

Wood Tower or Aluminum Tower

Limited Lifetime Warranty on the components of the frame, and related welding.
Ninety (90) Day Limited Warranty on upholstery.
One (1) Year Limited Warranty on straps and spring clips.
Two (2) Year Limited Warranty on all other components.

Ladder Barrel

Limited Lifetime Warranty on the components of the frame, and related welding
Two (2) Year Limited Warranty on all other components

Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

Ninety (90) Day Limited Warranty on upholstery. See below for conditions of the warranty.
Two (2) Year Limited Warranty on all other components.

Wall Board

One (1) Year Limited Warranty on straps, and spring clips.
Two (2) Year Limited Warranty on all other components.

Wall Unit

One (1) Year Limited Warranty on straps, and spring clips.
Two (2) Year Limited Warranty on all other components.

Fabric & Upholstery on Equipment

Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

Maintenance

TRENDING FIT LLC is a name synonymous with the highest quality and finest manufacturing materials in the industry. Protect your investment and keep your Reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

 

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE

WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, REPLACEMENT, OR REFUND AS DESCRIBED BELOW IN THIS LIMITED WARRANTY.

TO THE EXTENT NOT PROHIBITED BY LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

WHO MAY USE THIS LIMITED WARRANTY?

Bodynetworx Worldwide, LLC extends this limited warranty only to the consumer who originally purchased the product. This limited warranty does not extend to any subsequent owner or other transferees of the product.

WHAT DOES THIS WARRANTY COVER?

We offer the following limited warranty. This limited warranty becomes effective on the invoice date of the original purchase and extends to the time limits expressed in this limited warranty. Any parts that are repaired or replaced under this limited warranty will follow the original warranty period. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

We guarantee that our products will be free from defects in material or workmanship for the duration of the applicable warranty period. If you have a defective product that you believe is covered in this limited warranty, it is important to follow the proper return procedure set forth in this limited warranty.

Defective parts that conform to the limited warranty guidelines will be repaired, replaced, or refunded at the sole discretion of Bodynetworx in accordance with the following terms:

  • The repair or replacement is due to a manufacturing or material defect.
  • The part has been used only for the intended purpose, and the safety, usage, and maintenance guidelines have been followed.
  • The defect is not due to wear and tear, scratches, tears or stains to fabric, misuse, unauthorized modifications, unauthorized repair, or failure to comply with instructions
  • The defect is not due to exposure to cosmetic oils or chemicals, harsh chemicals, bleach, exposure to industrial fallout, chemical fallout, tree sap, sand, mud, salt or abrasive natural or chemical causes.
  • The defect is not due to submergence of a part in water, indoor flooding or fire damage.
  • The part is owned by the original retail purchaser, and proof of purchase is demonstrated. The warranty is not transferable.
  • The claim is made within the proper warranty period.

WHAT DOES THIS WARRANTY NOT COVER?
  • This limited warranty does not cover any damage due to:
  • transportation;
  • storage;
  • improper use;
  • failure to follow the product instructions or to perform any preventive maintenance;
  • modifications;
  • unauthorized repair;
  • normal wear and tear; or
  • external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

WHAT IS THE PERIOD OF COVERAGE?

Ten Year Warranty
Offered for the frame and structural components for barrels (Ladder Barrel, Spine Corrector), chairs (Wunda Chair, F2 Chair), wall system products (Wall Unit, Wall Tower, Ped-A-Pul), and Reformer gear bar and footbar mechanisms.

Two Year Warranty
Offered for springs and mechanical components.

Ninety Day Warranty
Offered for upholstered parts, ropes, straps, and loops. This does not cover wear-and-tear, stains, indentations, scratches, or defects arising from abuse or use of harsh chemical cleansers. If the identical fabric is unavailable, an equivalent will be provided.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective product during the warranty period, described above, we will, at our sole discretion, repair or replace such product (or the defective part) or refund the purchase price of such product.

HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must email Customer Service at info@thepilatesmachine.com during the warranty period to obtain a Return Authorization (RA) number. No warranty service will be provided without a RA number.

LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
 

Private Pilates warrants those products shall be delivered free from manufacturing defects. Each piece of equipment is pre-assembled and independently tested for the necessary verification test. The warranty for products shall expire two (2) years after the invoice date of the purchase and includes all the pieces of equipment. Any defect, vice or deformity to what is ordered of any part of the equipment must be reported to Private Pilates as soon as possible after discovery and, in any case, not later than 8 days from the date of delivery, under the terms of the law.

The warranty is void if:

  • The equipment has been subject to an accident, neglect, misuse, any kind of abuse, or deterioration due to causes other than normal wear and tear.
  • Products are incorrectly installed and /or installed by non-qualified persons.
  • Original pieces have been substituted by non-original pieces.
  • The equipment is not in the ownership of its first buyer.
  • The warranty does not cover damages like rips, cuts, burns, spots, damages of cleaning materials that had not been approved by Private Pilates, damages of atmospheric conditions, and improper use of the good.
  • Once proven the defect or inconsistency of material or manufacturing, Private Pilates will repair or substitute the defected part or the whole part, according to the valuation of necessity.
  • The repaired or substituted parts will maintain their warranty for the remaining period of the original equipment.
  • The warranty does not cover shipping damages.
  • Warranty does not cover shipping fees, custom fees, or any kind of costs to install shipped pieces.
  • In no case, the warranty will give authorization for indemnity for direct or indirect damages caused to persons or objects.
  • In case warranty applies, repairing or substitution will be processed with the same material if available. If not available, a most similar material will be used.

Attention:
  • Damages caused during shipment are covered by insurance which had been agreed between Private Pilates and the chosen shipping carrier.
  • For activating the refund procedure, you shall sign every received shipment “I accept with reservation” and specify the reasons for it (e.g. damaged packaging) on their transportation documents.
  • According to the law, the notification must be communicated within 8 days of delivery.

The Private Pilates Raised Mat is designed for group sessions. Easy to follow all clients and aesthetic appearance at studios.

Private Pilates Raised Mat Features and Specifications

  • Anti-bacterial leather cover and orthopedic cushioning mat
  • Beech wood is used to last
  • Wooden frame is polished with anti-toxin, water proof and environmentally friendly material.

RecovAthlete's 120% Price Match Guarantee: Shop With Unmatched Confidence

At RecovAthlete, we are dedicated to supporting your health and fitness journey, and ensuring you receive the best value for your purchases. Our 120% Price Match Guarantee reflects this commitment, providing you with unmatched assurance.

How Our 120% Price Match Guarantee Works:

  1. 60-Day Window: If you find an identical item advertised at a lower price by a competitor within 60 days of your purchase, we will match it.
  2. Beyond Matching: We don't just match the lower price; we also give you an additional 20% of the competitor's price.
  3. Currency Consistency: The comparison must be in the same currency as your original purchase for fairness.

Detailed Terms and Conditions:

  • Product Eligibility: This guarantee applies to identical products (same manufacturer, model, features, and SKU Style Number) and from authorized dealers.
  • Price Verification: We base our comparison on the total verifiable selling price, excluding taxes. Shipping and handling are considered, especially when RecovAthlete offers free shipping.
  • Fairness in Comparison: Our team ensures each price match claim is valid and fair.

Exclusions to Note:

  • Secondary Market and Used Items: Excludes prices from secondary sellers, and used or refurbished items.
  • Non-Public Offers: Excludes wholesale, dealer, contract, and below-wholesale cost pricing.
  • Special Sales Events: Excludes pricing from sales, flash sales, promotions, closeouts, and clearance events.
  • Combination with Other Offers: Cannot be combined with other RecovAthlete offers, discounts, or promotions.

Our Ethical Pricing Pledge: We commit to never selling products below cost, ensuring quality and fairness.

Submitting Your Price Match Claim:

  • Gather Evidence: Collect the competitor's advertisement or written quote.
  • Provide Details: Include your contact information, order number, and product specifics.
  • Claim Process: Submit your claim via our Contact Us page: RecovAthlete Contact Us.

Patience with Processing: Please allow up to six weeks for refund processing. Our 120% Price Match Guarantee is our promise to you that shopping at RecovAthlete means always getting the best value.

The Private Pilates Raised Mat is designed for group sessions. Easy to follow all clients and aesthetic appearance at studios.

Private Pilates Raised Mat Features and Specifications

  • Anti-bacterial leather cover and orthopedic cushioning mat
  • Beech wood is used to last
  • Wooden frame is polished with anti-toxin, water proof and environmentally friendly material.

Our Shipping & Returns Policy applies to all products and orders on our website. It aims to protect our customers and our business, ensuring a convenient buying experience. We encourage you to read and familiarize yourself with all our policies.

Acknowledgment and Agreement

By placing an order on our website, you confirm that you have read, understood, and agreed to our Shipping & Returns Policy, Terms of Service, and Privacy Policy.

Order Confirmation

  • Confirmation Email: Upon placing your order, you'll receive a confirmation email, indicating we've received your order and pre-authorized your credit card.
  • Stock Availability: If your item(s) is ready for immediate shipment, we'll process the charges and proceed with shipping. For backordered or out-of-stock items, we'll contact you to decide if you wish to wait.
  • Order Accuracy: It’s crucial to review your order confirmation email to ensure all product details are correct.

Customer Responsibilities Before Ordering

Ensure the item(s) can fit the intended space and can be moved through doors, corridors, and staircases in its packaging. Returns due to sizing issues are the customer’s responsibility (applicable only for returnable products).

Shipping Information

  • Shipping Times: In-stock items typically ship within 3-5 business days. Custom-made products might take up to 2 weeks before shipping.
  • Lead Times: Shipping times may extend during holidays, rush periods, or due to supplier backlogs. We will inform you via email for your permission to proceed in such cases.
  • Delivery Estimates: Delivery times vary and are not guaranteed. Details can be found on each product page.
  • Shipping Restrictions: We ship within the USA, excluding PO Boxes, military addresses, Hawaii, Puerto Rico, Alaska.
  • Address Changes: Once an order has shipped, address changes are not permitted. Returns due to address changes will incur fees as per our policy.
  • Freight Shipping: Some products require insured freight shipping, which differs from standard ground shipping. All shipments are delivered curbside by default.

Tracking Your Order

  • Tracking Information: Within 24 hours of dispatch, we'll send tracking details to your email. If you don't receive this information within the estimated shipping time, please contact us.
  • Troubleshooting: Check your spam/junk folders for the email. For tracking issues, contact the carrier directly with the provided information.

Deliveries

  • Freight Carrier Deliveries: These require scheduling a delivery appointment. It’s the customer's responsibility to schedule this with the carrier.
  • Appointment Flexibility: Appointments are subject to change and not guaranteed. We recommend proactive communication with the carrier.
  • Cancellation Policy: Cancellations due to delivery issues are not accepted. We rely on the freight company to resolve any shipping issues.
  • Adult Presence Required: Someone over 18 must be present to receive the shipment and sign the Bill of Lading.

Receiving Freight Shipments

Important Guidelines

  • Box Count: Verify you have all boxes as per the bill of lading. Report any discrepancies immediately.
  • Inspect for Damage: Check for visible damage before accepting delivery. Note any damage on the Bill of Lading.
  • Liability: Failing to report damage at the time of delivery waives your right to file shipping insurance claims.

Please find our detailed returns policies here

Installation and Color Disclaimers

  • Professional Installation: Available for an additional fee, performed by external parties. We are not liable for any installation-related damages.
  • Color Variations: Actual product colors may vary from online images. We suggest requesting a color sample before purchase. Returns based on color differences are not accepted.

Legal and Miscellaneous Notes

  • Manufacturer’s Policy: In cases of policy omission, the manufacturer's policy will apply.
  • Cancellation Policy: Orders can be canceled via email or phone. Refunds for cancellations before processing; post-processing cancellations follow our 30-Day Return Policy.
  • High-Value Orders: Orders above $5,000 or multiple cancellations may incur a 5% cancellation fee.

Note: Our return policies are influenced by the brands' own policies. Details on exceptions are listed on product pages. In all return cases, RecoAthlete reserves the right to inspect returned products and adjust credits based on the condition of the returned items.

For detailed information on our Shipping & Returns policies, please refer to our FAQ page. If you wish to initiate a return or have questions, please contact us at info@recovathlete.com.

Learn more about our shipping policy

The Private Pilates Raised Mat is designed for group sessions. Easy to follow all clients and aesthetic appearance at studios.

Private Pilates Raised Mat Features and Specifications

  • Anti-bacterial leather cover and orthopedic cushioning mat
  • Beech wood is used to last
  • Wooden frame is polished with anti-toxin, water proof and environmentally friendly material.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@recovathlete.com and we will process an insurance claim on your behalf.

Learn more about our return policy

Need Help Choosing? Book A Call With Our Expert.

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